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What do consumers really want from their data? And how should telcos go about meeting these needs for a profit? The answer is simple: give customers the power. An extract from our report on the recent Privacy 2.0 Summit. (February, 2010)
Orange and T-Mobile UK are merging, thereby consolidating two of the UK's five mobile operators. What are the likely benefits and consequences, and the implications from an investor's viewpoint? A guest article from Telco 2.0 partners Arete Research. (September 2009)
Many industry corporate strategists buy into the two-sided telecoms business model and now want to prove the quantifiable benefits to drive action. Here's an update on Telco 2.0's current data and plans. (September 2009)
Twitter's business model seems to be the familiar - "Web 2.0 Flip" - build an audience and sell to someone who thinks they can monetize it. There are key lessons to be learnt from Twitter for Telcos and other service providers. (July 2009)
An analysis of M-Pesa and Wizzit - one a classic ‘Telco 2.0’ platform, the other an extension to traditional banking services – and lessons for telcos worldwide. (July 2009)